Shipping Policy

Effective Date: [22-02-2025]
Contact Email: [email protected]

At Our Online Pharmacy, we are committed to ensuring your medications are delivered safely, securely, and promptly. Please read our shipping policy carefully before placing an order.

1. Order Processing

• All orders are processed within 1–2 business days after your payment are done and verified.
• Orders placed on weekends or federal holidays will be processed the next business day.
• We reserve the right to contact you for verification if additional prescription information is needed.

2. Shipping Methods & Delivery Time

• We ship only within the United States to verified addresses.
• We use reliable courier services to ensure secure delivery.
• Once your order ships, your tracking number will be available within 2–3 business days.
• Standard shipping typically takes 5–7 business days.
• Expedited shipping options are available at checkout for faster delivery (1–3 business days).

3. Shipping Charges

• Shipping fees are calculated based on your order size and delivery method.
• Orders over [$599] may qualify for free standard shipping.
• Expedited or overnight shipping costs will be displayed during checkout.

4. Order Tracking

• Once your order ships, your tracking number will be available within 2–3 business days and sent to your email.
• You can use the tracking number to monitor your package in real-time.

5. Shipping Restrictions

• We do not ship internationally.
• We cannot ship to PO boxes or addresses not verified in the United States.
• Some medications may have special shipping requirements; these will be communicated during checkout.

6. Lost, Damaged, or Delayed Orders

• If your order is lost, damaged, or delayed, please contact us at [email protected].
• Claims must be reported within 7 days of the expected delivery date.
• We may require supporting documentation for lost or damaged packages.

7. Weather & Unexpected Delays

• Delivery times may be affected by severe weather, natural disasters, or other unforeseen circumstances.
• While we work with reliable carriers, we cannot guarantee exact delivery dates during such events.
• Customers will be notified via email if significant delays occur, and tracking updates will reflect the latest status.

8. Address Changes

• Please ensure your shipping address is correct before placing your order.
• Requests to change the shipping address after the order has been processed may not be accommodated.

9. Privacy & Security

• All orders are packaged discreetly to protect your privacy.
• We use secure shipping methods and maintain confidentiality of your personal and prescription information.

10. Questions

• For questions about shipping, delivery, or tracking, email us at [email protected].